Specially Designed Education Services, Inc. (“SDES”) accepts undamaged and unopened merchandise for return or exchange within 30 days of first purchase date. Only merchandise purchased from www.sdesworks.com will be accepted. We cannot accept the return of an item you purchased at full price in exchange for the same item that is currently being offered as an online shopping special at a lesser price.
To qualify for a refund or exchange, please call our customer service team at (425).820.5855 for return instructions. Please repack the merchandise with the original packing slip and ensure merchandise is packed carefully to avoid damage, as damaged merchandise will not be accepted for return or exchange. Once we receive returned merchandise in good condition, SDES will verify and approve return and credit account on record used to make original purchase. Please note that all shipping costs related to return and exchange merchandise are the responsibility of the customer.
If you received damaged or defective merchandise purchased on sdesworks.com, please call our customer service team at (425).820.5855 to report damaged or defective merchandise. Damaged or defective merchandise will only be replaced within 30 days of first purchase. Proof of purchase and photographic evidence of damage along with reason for damage will be required before replacement merchandise will be sent. Shipping costs will be covered by SDES if damage, defect, or error was on our part. Damaged merchandise due to abuse or misuse will not be accepted.
If you have any questions regarding your order please call our customer service team:
Monday-Friday 9 AM – 5PM
Mail Returns/Exchanges to:
Specially Designed Education Services, Inc.
18223 102nd Ave NE
Bothell, WA 98011
SDES has teamed up with Mundo Pato, Inc., our cloud publishing partner, to create a simple and affordable solution for special educators to use during this critical time.
The Virtual Teaching Materials are a separate supplemental purchase that will greatly enhance the Styer-Fitzgerald Program for Functional Academics or can be used on its own.
Virtual Teaching Materials Pricing 1st year: $1000 non-recurring configuration fee plus 12 x monthly charge.
SDES has teamed up with Mundo Pato, Inc., our cloud publishing partner, to create the full Styer-Fitzgerald Program for Functional Academics in the cloud. *The Styer-Fitzgerald Program in the Cloud Start-Up Fee: a $6000 non-recurring start-up fee will be added to the first year subscription only.